PhonePe — Phonepe blocked account without giving any specific reason

Sir/mam,

my account is blocked and its saying it cant be reinstated..

doesnt you think its totally unfair on a customer whose account is blocked permanently without mentioning the particular transaction which he did was suspicious to phone pe..

I did provide every single documents to get that unblocked but they have computerized automatic replies... why is it a rule like this?...

I request you to please look into it..

its really not a way to do to a customer..

atleast provide me an alternative or transfer my case to head department..