PhonePe — phonepe wallet issue

Website:

mercury.phonepe.com/app?token=YWNkOWZlY2M5NjliMjhjOTIwY2RhNGFjN2I5NmUwODJmODFjOTk1ZWU3YzBmNWYwOGNjMz

I have just heard about phonepe giving best cash back so i added 2500 in phonepe wallet but i was not getting any cash back after recharges & payments i stopped using phonepe app. Now i want to withdraw my wallet money i can't do so.

I tried to speak with customer care they are denying to return my wallet money & saying that is not possible you can't get it back. Please help.

Stop this company from robing everyone's money. I need my wallet money back.