PhonePe — recharge

I had initiated for recharge my phone on 12th may 18 at 12:05am and yet that recharge is not completed or refunding not done. Yesterday i had called to phonepe customer service they told me by the end of the day it will resolve and yesterday it was not happened and today i again call them they are telling we need 3more days to resolve this issue. They are responding on this issue, please show me some solution regarding this issue as early as possible