PhonePe — recharge cashback not giving

Address:

754141

Sorry to explain that in the time of 399 recharge in jun28, from phone wallet...it is not yet given me my cashback of 50rs ... the support tea telling that you recharged from wallet, m not from debit card, but i was done from debit card, , , , , 1stly when i redirected from my jio app to phonepe through otp, it shown me that the wallet bal. is not sufficient to recharge and i am failed to recharge, so i added the 349 from my debit card to phonepe wallet again recharged from myjio app as previous steps, , , , recharge successed but upto now i hv not received any cashback yet, and also the customer suport team was verry irresponsible, faltu app