PhonePe — Recharge done via PhonePe but Tata Sky didn't receive the amount

Recharged Tata Sky with an amount of Rs 3144 on 12 September 2023 via the PhonePe app and the PhonePe team confirmed that the merchant has received the amount (Merchant Order ID: YPHW[protected]) but TataSky is says that they haven't received the amount yet.

Please either recharge this amount to my tata sky account as soon as possible or refund the same back to my account (phonepe).

PhonePe Transaction ID - T2309112339299572499834
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