PhonePe — refund of money rs. 2,200/-, ticket id:- #65443804

Address:

MIG-148, H.B.Colony, Baramunda, Bhubaneswar, Khordha, Odisha, 751003

I Swapnika Dash had made an transfer of an amount Rs. 2, 200/- through phonepe on 01/08/2019 towards my EMI payment but till today i.e 05/08/2019 the receiver havent received the money nor the money have been credited back to my account. 5 days had passed but no satisfying & assured reply was received from your end. Its a customer harassing apps. Being a regular user of this apps today I'm suffering. I need my money back. It was being intimated to return my money within 72hrs i.e on 04/08/2019 but till today no reply was given from ur end. I'm trying ur cutomer helpline & mailing you repeatedly but no reply is found from your end.

I had already been given a Ticket id:- #65443804 and transaction issue no is :- P1908021139383773202067
My phonepe linked mobile no is :- [protected]... I need my money Rs. 2, 200/- ASAP.
Your customer care doesn't receive calls nor help us in giving a feed back. Knocking you though mails & calls but no reply is being found from your end. Already 5days had passed but no initiative was being taken from your end. Being a regular user I trusted this apps and transferred my money but till today no solution is given from your end. But my money of Rs. 2, 200/- was being deducted from my account. From your end my money should have been credited to my account within 72 hours but after passing 96 hours no money is being refunded to my account. Immediately transfer my money. No more patience to wait for.Please resolve my problem & credit my money to my account.