PhonePe — regarding metro card recharge not done

Address:B-69, Tigri Extension, 110062

I had recharged metro card on 8thMay 2019 of 700INR but money not added in my metro card however money got deducted from account. I had created ticket on support and it get closed without resolving my concern. Its really bad app. I want my money back, i dont even get any option to rasie my ticket on phonepe, Kindly suggest from where i can get my money revert @Phonepe #Fraud #APP

Transaction ID: S1905080803566914939814
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I will send money 1000 rupes the date for[protected] the time is 08:49pm my a/c from my friend a/c to but money not proper it please my complain action for quick

Esmg Vivek Gayu's reply, May 17, 2019
my complain my money not send for my frd a/c and not refund for my a/c so my mony where my a/c no 6166099075 my friend a/c no 6602873297 the transfer time and date is 30/4/2019 8:49pm

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