PhonePe — regarding money is pending

Address:Bap rajasthan,maliyo ka bas, 342307
Website:[email protected]

I want to inform you that i did send money 20000/- on tha date 01/10/19 but today is date 12/10/19 still pending and money has been debited from my account but money has been not received other bank account and phone pe advised me 72 hrs transaction will compleated then he told me your transcation will compleated on tha date 11/10/19 and then on this date still showing pending and then gave me date for transaction 16/10/19
I am very frustrating about phone pe
Service
My transaction id - p1910010948272544193440
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    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
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