[Resolved]  PhonePe — regarding money transfer process

Address:Hyderabad, Telangana, 500073

Hello there,
I made a money transfer of ₹12000 to a contact in my phonepe on 31st july. Then transaction is under process and my money debuted from account. Still the beneficiary not received the payment yet.
I raised a ticket against this to phonepe and they promised me to resolve issue within 72 hours i. E, 3/07/2019. But still my transaction is on hold and no one is responding to take action. Again they suggested to wait up to 11th august. This is not at all fair. Money not returned to my account while not credited to the beneficiary account. Please take a severe action on this. Please let me know if any details need from my end.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2019
Complaint marked as Resolved 
Automatically transferred. But still issues in pending at PhonePe.
PhonePe customer support has been notified about the posted complaint.
Complaint comments 

Comments

Money transfer of rs. 30000.0 has been initiated and my amount is not credited to receiver bank and not credited to back to me i have give the complaint on this issues by the same day but know one is responding on this issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3469
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information