PhonePe — regarding unable to closing my phonepe wallet and they are not helping me too neither taking my concern seriously.

Raj Hans Poddar

from Mumbai, Maharashtra

Address:

At rangamore Jatahi, Deoghar, Jharkhand, 814112

I am trying to close my phonepe wallet since 6 days. But getting same error "something went wrong in this process try again leter" i have complained a lot of time but none of them are taking my concern seriously and helping me to close my account. As my 10, 000 rupees are stucked in phonepe. Due to closing of ekyc i am not able to do transaction. So i am trying to close my wallet so i can get my wallet amount in my primary bank account. Whenever i called them they use to say that, "try after half hour, try after one hour, try after 72 hours. But none of their solutions worked after implementation.

My 10 thousand is stucked in their app. And i tried a the things that they said to do but still facing same problem and they are not helping me anymore.

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Comments

Deepakanjali

from Delhi, Delhi

Dear phone pay
My name is deepak kumar. I made a transaction on 04/04/2019 at 12:35:53 pm of Rupees five hundred. The amount deducted from my account but not tranfered to my friend's account. I request you to either refund this to me or deposit it to his account. As soon as posible. I am waiting for yoir rapid action on above.

spsharma711

from Noida, Uttar Pradesh

Priyanka khera phone no.[protected] registered on phonepe has fraudulantly transfered Rs.20, 000/- from my son Parth Sharma, account. ph. no. [protected], kindly return my money. they have also stopped receiving my call. Actually they had to transfer Rs.20, 000/- to my son's account for sale of some product being manufactured by us.