PhonePe — rs.10000 wallet amount

Address:560029
Website:www.phonepe.com

Hi team, i have Rs.10000 stuck at my wallet.i have raised concern to phonepe kn 11th october.till now no action from them.
Initially they asked me to wait till 15th oct but when i called them today on 16th october they are asking me to wait till 18th october.
Incident Number:

Re: Issue with the wallet closure : CL1810110009382378349644

Customer care people are giving false info. And they are not providing any mail id to escalate...It is tooo diagusting .
Please help me to get the amount to my bank account.
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