PhonePe — Scammed via PhonePe 1000 Paid to Fake UPI ID, No Support from PhonePe

Address: Pune

I was scammed by an online seller using Instagram page “zoycollection01” on 29 June 2025. I placed an order for kurtas and paid ₹1000 through PhonePe to UPI ID pinelabs.[protected]@hdfcbank (merchant name: WINTEX HUB).
After payment, the seller blocked me and never delivered the product. I tried contacting PhonePe and reporting the issue, but I haven’t received any help so far.
Details:
Transaction ID: T2506292031323579771085
UTR:[protected]
Amount: ₹1000
Date: 29 June 2025
Platform: PhonePe (linked to Canara Bank)
I request PhonePe and Pine Labs to investigate this merchant UPI and help me recover my money. This scammer is likely misusing a merchant account for fraud.
Please take action to block this UPI and prevent further scams.
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