PhonePe — Settlement of money

I am a Phonepe merchant and my settlement is not getting shorted from Phonepe for last one week I have been calling and raising tickets but no resolution every day they tell me it will be done tomorrow, I spoke to other merchant and they are facing the same issue. They are using our money and earning interest on it. I have to pay my vendors and I am not getting money from phone pay for the sales I made please take this seriously and do something, I am sending a complain to RBI also today as this is a common practice from Phonepe it seems.