[Resolved] PhonePe — Successful transaction but amount not received by third party

Chetna Sonawala

from Vadodara, Gujarat

Jun 1, 2017

Address: Bangalore Urban, Karnataka

I had made payment of car insurance premium (Bajaj Allianze) through UPI App (PhonePe). The amount is deducted from my bank account and transaction successful receipt is generated, but I did't get mail or message of of my renewal policy. So I contact insurance company, they said that we have not received any payment. After that I raised complain to PhonePe via. App and also by mail. They always tell me for wait for so more time and more than 2 months lapsed but they are not resolving the problem.
The details of transaction is as below:

Date & Time of Transaction: 21st march 2017 (10:05 pm)
Bank Account: SBI Saving Account
UTR No:[protected]
Txn. ID: P1703212206194628710030

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Jun 29, 2017

Complaint marked as Resolved

contact to the payment gateway and mail the detail within 6-7 days, they provide the refund.

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Comments

Hari Samrut

from Chennai, Tamil Nadu

Oct 25, 2018

Transaction successful but third party not credited

Palavala Bhuvanaeswar Reddy

Jul 15, 2020

Transaction success but amount not received benficiary

Harsha CK

Oct 5, 2020

My transaction is successful on phonepe but third party Videocon d2h has not received my amount Rs.290/- I raised my ticket on phonepe but no use.!! Worst experience from phonepe.!