PhonePe — support is worst, not taking care o[censored]sers issues

Address:

Hyderabad, Telangana, 500017

I & my friend have issue with phonepe, on 29th june - 2019 i have done 10k transfer to self and my friend had sent 10 k my account on phone pe, both are stuck. As per policy we waited till today 02 - july - 2019. I'm the application it is showing success now but money not credited we raised many tickets they are closing with out seeking any info from the user and cc support is worst. The solution they had given is to follow up with bank. So they are responsible for the transactions done on phonepe so think before using this application.