PhonePe — transaction amount debited not credited to receiver

Address:

Koramangala, Bangalore, Karnataka, 560047

P1903081159584620196612 - amount debuted but not credited to receiver.
Initially phone pe said the amount debited will be credited back in 3 days. Now 5 days are over. I have called up customer care. Now they are saying wait for 8 more days.
I have transferred this for emergency purposes but transaction stuck with pending status debuted but not credited.