PhonePe — transaction fail payment not refund

Address:	Ahmedabad, Gujarat, 380013
Website:	Phonepe App

I have booked a bus ticket on 21 sep, 2017 and paid amount by phonepe by debit card, but first transaction was failed, but debited from my account, after that i made second transaction and book my ticket successful, but when i asked about first transaction refund they told that both transaction was successful and we have not give refund to you, how is possible for one ticket, two transactions successful.

So i request to all people that don't pay any amount through phonepe, it is very third class services, i make payment online for last 10 year but till today i have not got like this experience, this is first time so from today i have never use phonepe and i request to you also don't use it.

- manoj bhakhar