PhonePe — transaction failed and amount deducted from my account

Pankaj Rajput76

from Noida, Uttar Pradesh

Address:

Bareli, Raisen, Madhya Pradesh, 464668

I transferred 5000rs to another account on 22-10/2019, and today date is 29/10/2019 but phone pe shows your transaction is failed but 5000 deducted from my bank account and the receiver didn't receive any amount, i complaint to the phone about that problem and phonepe customer said that your amount will be refunded under[protected] but the time was took longer than expected.
My phonepe no. [protected]

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Comments

SPanmei

from Delhi, Delhi

I tried to pay electric bill through PhonePe app on 13.10.19. The amount was debited from bank account, but transaction failed. The app said that I'll get back my refund within 3-5 days, but till now, I haven't got back my refund. I am requesting my refund urgently as the amount is quite huge.

kaleh Shah sheik

from Noida, Uttar Pradesh

I hasn't received any otp and alert but amount of Rs.10k transacted from bank account to fraudster by clicking phonepe MTR code which he sent

By which it denotes phonepe will give an opportunity to fraudster to transact money without the knowledge o[censored]ser