PhonePe — transaction failed but amount deducted from the account

Address:	Nagpur, Maharashtra, 440013
Website:	Phone pe

I have done a recharge of rs 399 to jio number [protected] on 12 oct 17 through phone or app and same time 399 rs deducted from the account but i have not received my recharge till now. Neither received my recharge nor my amount if transaction was not successful. More than 2 days passed. My transaction i'd is nx[protected]. This company is totally fraud. If i recharged with any other app like paytm or freecharge, it would hardly take a minute. Kindly do needful and refund my amount of 399 or my recharge should successful otherwise i will go to file a case in consumer court against phone pe.
Thanks