PhonePe — Transaction failed on 17.11.2020 of Rs. 5000.00

Address:

Nagpur Maharashtra

I have done the online transaction from phonepe on 17.11.2020 of Rs. 5000.00, due to technical issue transaction failed, so many times i call your customer care, they tell me to speak to your bank, i also speak to my bank they tell me, phonepe is 3rd person, bank not help you for that UPI transaction, so i request you to please help me and refund my money asap.
Phonepe generate my Ticket ID[protected]
i also attached screenshot of this failed transaction.