PhonePe — transaction failure - 499

Address:Khordha, Odisha, 751003
Website:[email protected]

I have done my recharge of 499 rs on my jio number. The payment is deducted from my bank account but the recharge is still pending (About 18 hours). I called several times on customer support number also wait for (30 minutes) as they say our executives are busy to assist other customers but they didn't respond. I have also try to contact with email but didn't get any reply. I also contact phonepe through its facebook page but there also they just say sorry and didn't solve my problem and neither refund my money. Very poor experience with phonepe 👎👎👎...
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Nov 05, 2017
vignesh duke's response
Customer care for phone is not responding
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I transferred an amount of rs 12000 from phone pe..transaction failed but amount has been debited from my account. I received msg that it will refund after 5 days but amount didn't get refund till
It has been already 10day

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