PhonePe — transaction is pending amount deducted no resolution: ticket id 72349317, transaction id last four digit: 4014

Address:

delhi, New Delhi, Delhi, 110025

Please be informed that i was doing transaction of rs 20, 000 on phone pe on 01-oct-2019 at 07:13 p. M after that it was keeps loading and status is showing pending. I raised a ticket on phone and i dint get any proper resolution. I called at customer care number. They said that you have to wait till 04-oct-2019. Today i called in afternoon again customer care said you have to wait till 07:13 p. M. Status will change but status is still showing pending. Status is still pending. My money has been deducted not credited in my account. Phone pe has worst services. I am totally frustrated. I want my money back. Now they are saying wait 6 to 7 days for status update.