PhonePe — transaction issue (failed)

Address:

Cherlapally, Hyderabad, 501301,medchal Dist. Kapra Mandal. Near Ramalayam, Pedha Cherlapally, Hyderabad, Telangana, 501301

Hello sir this is bijja abhinay goud from hyderabad, telangana medchal dist. Kapra mandal. Im the account holder of sbi, cherlapally branch a/c no. [protected]. Sir, on 17th july i transferred 6, 000 rupess to one of my freind in phonepe app sir person name (Mitra) i complained more than 15 times in bank and to phonepe more than 30 times and charge backed also.. No response please solve or else i'll file a charge sheet and will go legally in court sorry worst app to use sir. We are middle class family 6k is very big amount for us please im begging you please resolve this issue my mother was unhealthy we need urgent money please understand sir please we are begging you sir.
Thank you abhinay goud mobile no: ([protected])