PhonePe — Transaction pending from last 2 days 10000 Rs

I have transferred Rs. 10000 to vendor that is debited from my account but amount is not credited to receiver's account yet
No revert from phone pe
in support box it was said that issue will be resolve inn 24 hours but i have not received any revert from them
i marked a mail to them which is mentioned in official website but revert i recieve is mail id is not working now.
i tried to contact them over customer care number but no body is answering call over there

my transaction id is
T2012031851481100805172