PhonePe — transaction successful but did not credited.

I am Mrigendra Panja. on 22 december 2017 I am doing a transaction amount of 2500 rupees from my phonepe wallet to my bank account. but after that phone app shows that transaction was succesful but till now in 2018 my amount did not credited in my bank account(bank of baroda).I am also contacting my responding bank support centre but they did not find any such transaction that credited in my account. when i am contacting phonepe via email they did not resolve the issue and they extend the date to resolve the issue. as of now my issue is not resolve . I am also contact through phone but they also extend the date to resolve the issue. Now its no more to contact them so i am now complain for this issue through consumercomplaint .I am demand to refund my amount of 2500 rupees.My transaction id-P1712221429298963944483(for your ref.)
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PhonePe customer support has been notified about the posted complaint.
Mar 27, 2018
Ankit Khatana's response
Refund my balance which is failed by transition issues
Transition id.-P1803270653139222975889
Ticket it-9934785

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Please provide my total money which is pending by your technically issues

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