PhonePe — transaction was successful but money didn't credit to beneficiary account
S
Saipa1
from Hyderabad, Telangana
Address:
Abhishrey Boys Hostel, om nagar colony, opposite lavanaya reddy sweet house, Beside ntr stadium, ashok nagar, himayath nagar, Abhishrey Boys Hostel, domalaguda, himayath nagar, Hyderabad, Telangana, 500029
Hello sir,
I have transferred an amount of rs. 8600 through phonepe on 20th june. It displayed that the transaction was successfulful, but receiver didn't receive the money. I have contacted the customer service of phonepe, and they said that it is the duty of sbi. Then i called sbi customer service to resolve the issue. They said that the sbi just permits for transaction, and it is not our responsibility. I couldn't get my money back. Transaction id and reference number are in the images so please help me.
Kindly solve my issue.
+4 photos
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