PhonePe — transferred amount not credited to beneficiary account

Address:

Madurai, Tamil Nadu, 625016

On 11/01/2918, transfer of rs. 5000 + 5000 within my account. The amount debited and till now not yet debited to another account. Still in application, it reflect as pending. Do the needful.
I have also complaint to phone pe on 12/01/208 they informed that it will retrieve within 3 days. Till now the amount not yet debited to the beneficiary account.