PhonePe — unable to withdraw money from my wallet to bank account

Address:

Dehradun, Uttarakhand, 248001

I've added my kyc using pan card, still phone pay is not allowing me to transfer money from my wallet into my account. It is showing message e-kyc services are temporary unavailable.

Even if i am trying to close the wallet account, still it is showing me error.
There is no positive response from consumer support as well.

My money is stuck which i urgently need it. 10000 is not a small amount.