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PhonePe — Wallet Closure refund

Hello,
I have closed my PhonePe wallet on 11th November 2020, but money from which account i have credited the wallet with has yet not been refunded yet.

I have wrote them several tickets but i have not been able to get my money back till date

What am i suppose to do?

Transaction ID: CL2011111914278196251176
Please reply asap!!
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PhonePe customer support has been notified about the posted complaint.
Nov 16, 2020
Updated by Supratik Lahiri Thank you for your help sir, my money have been credited to my account today :) 
Thanks once again for your kind attention
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