[Resolved] PhonePe — wbsedcl bill payment | |||
Dear sir i am pay wbsedcl bill 3132 rs 7/8/2020. Transaction id P2008072129132016693756 Phonepe not pad my money wbsedcl wbsedcl customer id[protected] Phonepe show my transaction successful My bank account dedicated amount 3132rs please refund my money Was this information helpful? | |||
Sep 2, 2020 Complaint marked as Resolved Dear Sit,
The reply from bill desk is given bellow,
They have checked and found that the said transaction was a failure transaction and they did not receive fund for the same. In this regard, customer need to talk with his bank to get a refund if it is not already refunded.
Please find refund details given below …
Refund Reference No -18361749700
Refund Date : 11.08.2020
Consumer ID : 104521499
Amount : 3132.00
Regards,
Prodip Mallick,
DE(IT&C), DHQ, DC,
Vidyut Bhawan, WBSEDCL.
Phone: (033) 23591953
Copy forwarded to:
AGM(F&A), Dist. H.Q., WBSEDCL
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Phonepe not refund my money.I don't have any money in my account now PhonePe customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Sir mujhe WBSEDCL ko payment karna h nahe to mare paisa bapas kareya
Reply
Hi PhonePe,
Thank you for contacting PhonePe!
Regarding your recent transaction, Ticket No:[protected], please note that as per the confirmation that we have received from your bank, the amount of ₹ 3132 which was debited for the transaction ID: P2008072129132016693756 should have been reversed to your bank account by now.
Kindly check your bank statement against the UTR number for a confirmation of the credit.
You can find the UTR for the transaction in the PhonePe App by going to the transaction page and clicking on the relevant transaction.
Note: It usually takes 3-5 days for the amount to reflect in your bank account.
Please feel free to contact us if you need any clarification.
Regards,
PhonePe Support
This amount not credit my bank account.
Thank you for contacting PhonePe!
Regarding your recent transaction, Ticket No:[protected], please note that as per the confirmation that we have received from your bank, the amount of ₹ 3132 which was debited for the transaction ID: P2008072129132016693756 should have been reversed to your bank account by now.
Kindly check your bank statement against the UTR number for a confirmation of the credit.
You can find the UTR for the transaction in the PhonePe App by going to the transaction page and clicking on the relevant transaction.
Note: It usually takes 3-5 days for the amount to reflect in your bank account.
Please feel free to contact us if you need any clarification.
Regards,
PhonePe Support
This amount not credit my bank account.
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