[Resolved]  Phoolwala.com — Cheating and non refund of money

Address:

New Delhi, Delhi

Hi, My wife had ordered flowers for me through phoolwala.com on 14th feb'14 and asked them to deliver it to me on 14th feb.they didn't deliver the same on 14th feb and I got a call from their executive on 15th feb that he is coming to deliver the flowers, I asked him that he was supposed to deliver it on 14th, he said he will check it with his company and will call me back. i neither got any call back nor they delivered the flowers on 15th as well. I spoke to customer care but they refused to refund my amount Rs. 857/- i feel like cheated and i need your help in getting the refund. its not about money, its about cheating the customers.