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Phoolwala.com Complaints & Reviews

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Updated: Nov 29, 2023
Complaints 27
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Phoolwala.com reviews & complaints(27)

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4
426205
Nov 29, 2023
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Fraud not providing refund

This site is fraud people taking order not delivery the product and not providing refund also called many times even call not responding order id PW184706 amount 1529 very fraud site
making fool of people...
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Anju Singhal
Aug 23, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Money not return

8th July, 2023, they cancelled the order, order no-PW 183929. They promised money return in, one week, but it has been, 6weeks&4days, they didn't return 600rs. The phone number mentioned in the website donot attend i requested call back back multiple times, my phone number has also been blocked by them...
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S
sheel14
Mar 17, 2023
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Fraud, scam, no service, no refund

Fraudulent website. The order was cancelled, but it has been more than a month and they still have not refunded my money. The order tracker does not show any orders. The phone numbers mentioned on the website do not work. I requested call back multiple times but no one has contacted me yet.

I was able to connect get the number of an employee (Irfan - [protected]) who said that they will refund me in 3-4 days, but it's been 3...
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SRanganathan
Dec 26, 2022
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Still chasing for Refund. Been nearly 2 months

Had placed an order for same day midnight delivery on[protected] which they refused to deliver even though the system allowed me to place an order. Told me that they would be able to deliver only in the morning and said they cannot refund my midnight charges of Rs. 300/-. Upon telling them to cancel it, it's been nearly two months, I am still chasing for refund. All follow-ups are from my end on Whatsapp, Email and calls. Zero Communication...
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karan197
Jun 11, 2021
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Refund

Address: New delhi

I placed an order in april but the order wasn’t delivered and when I asked for refund first these people ignored my calls but then finally agreed to refund the amount and said it’ll show within a week in your account. It has been more than two months I haven’t received any refund and I have been calling these people since then but nobody picks up the calls...
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Ru Singh
Apr 19, 2021
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Product not delivered and now not refunding the money

Address: AD-49, D, Power Apartment Pitampura, Near Power House, Block KD, Dakshini Pitampura, Pitam Pura, New Delhi, Delhi - 110034, India

Hi, I have ordered a product online on 13th of March 2021 and i did the online payment. The product was not delivered as promised and now when I am asking for refund, this company is making excuses. I called them several times and they rarely pick the call. Now when they pick the call either they tell me to wait or disconnect the call. No action is taken till date. Kindly tell me what to do?...
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Lacmane
Feb 13, 2021
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Never delivered the Gift

Your Order Number : PW178200
Payment Type : Online
Delivery Date :[protected],
Delivery Time : NA,
Receiver Name : Roy from UK,
Receiver Mobile : +44 [protected],
Delivery Address : House number 29/3 Curpavaddo, Cortalim, Goa - 403710,
Pincode : 403710,
City : Goa,
State : Goa,
Country : India,

Sender Name : Ravi Lacmane,
Sender Mobile : [protected],...
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SarthakKas
Jul 28, 2020
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Order not delivered and no refunds looks like fraud

My order with orderid : pw175212 on phoolwala.com placed on
Order date :[protected]:34:41
Is still not delivered as on date[protected].

They have not even refunded the amount.

They are not responding to calls/emails/whatsapp.

No idead whom to approach for this type of conditions...
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R
Rdsm
May 4, 2020
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product not delivered

Address: New Delhi

The order was placed on 1st may to send flowers and chocolate for a birthday...
Goods are still not delivered
They are saying this will be delivered later.. When evr they feel like it is feasible..
I know it is lock down..
They should not have taken the order at all
Now they take orders and not saying that it is not refundable
They are saying it can be used in future
1st request is not delivered.....
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Umesh Titare
Mar 8, 2020
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looks like fake website, product has not yet delivered since 12th feb 2020

I have placed the order on 12th feb 2020 to deliver it on 14th feb but its been around 1 month still it has not been delivered.

Called 100+ times, sometime they received and said will get back but never updated.

I have given negative review on site but it is not reflecting on site, its only showing positive reviews which looks like fake reviews....
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R
roopandey
from Mumbai, Maharashtra
Feb 17, 2019
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flowers and chocolate ordered to my wife on valentine day not yet placed

Address: Sagar, Madhya Pradesh, 470002

This phoolwala.com not picking the phone and not responding my complaint, i have paid money online and ordered flowers to my wife on velentine day. That order is not yet delivered, please help order number pw168000rder date 10/02/2019.

I am continuously trying to contact phoolwala.com on there whatsapp number, call message contact us complaints every option but there is no response from there side.

Thanks, br...
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Sunil Lala
from Mumbai, Maharashtra
Dec 1, 2018
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good ordered before diwali not reached

Website: phool wala . com

- popularchemists druggists: has my parsal reached belgian please let me know
14/11/18, 6:32 pm - popularchemists druggists: may i know the order number?
14/11/18, 6:32 pm - popularchemists druggists: dear muskaan,
Thanks for placing order with phoolwala.com
We would like to update you that your (Pw166828). Has been delivered successfully on[protected] and received by (Muskaan adnani)
14/11/18, 6:32 pm...
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Sunillala
from Belgaum, Karnataka
Nov 20, 2018
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diwali delivery

Address: 400071

I ordered diwali sweets to be delivered to my sister. Order no pw 166828. Half quantity of order but different product was delivered. Tge logistic partner was rude as if he has obliged us. V returned the wrong order and asked for refund but no action has been taken. I have wadted too much time on calling them but to no avail.
They are fraudsters!! Beware!!...
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Mohak Bhagat
from Kanpur, Uttar Pradesh
Sep 6, 2018
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fraudsters and cheaters

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.phoolwala.com

Order no pw 166052.
I ordered a flower ouquet on 28th aug to be delivered on 29th aug 2018. But these people didnt deliver my order on the above mentioned date and it has been 10 days now since my order is not delivered. Their customer care does not responds properly. This site should be banned as they cheat the customers. I need my refund as soon as possible but these people dont bother to hear the customer once they get the money....
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Soumya Biradar
from Gurgaon, Haryana
May 18, 2018
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phoolwala.com-neither delivered my order not refunded my money

Website: www.phoolwala.com

Soumya biradar from bangalore ordered a flower bouquet from phoolwala.com, an online store that guarantees same day delivery. The order was to gulbarga on mother's day. Flowers to gulbarga failed to deliver on the specified day. They had dropped a mail saying that due to bad weather conditions they could not deliver it on the same day and they are going to deliver it on next day i. E on 14th may.
I had called them several times on...
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arastogi2018
Feb 16, 2018
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fraudsters and cheats

Address: Hyderabad, Andhra Pradesh
Website: www.phoolwala.com

Basis my order pw161931, the order was taken on their website for delivery on the same day i. E. 14th feb. The order was placed at 1.45 pm for which i have an invoice as well. However in 10 mins i got a mail stating that the order cant be delivered today and would be delivered tomorrow, and i had to confirm on that. I stated if it cant be delivered kindly process a refund. They did not come back on it. After large number of attempts when...
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rpsolomon
Jan 16, 2017
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So-called bouquet was sent from a bakery in a carry bag

Website: www.phoolwala.com

I ordered the "Meet your dream" Bouquet/Teddy bear/Chocolates combo from Phoolwala.com.They charged me an extra Rs.400 for delivery charges to that small town.

I ordered this bouquet for a wedding reception of one of my close relatives. I was shocked when they delivered a small bunch of roses tied with a ribbon and was sent in a carry bag from a local bakery shop. The roses were not fresh and the "bouquet" looked as if it was...
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dhanvik89
from Washim, Maharashtra
Feb 15, 2016
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Product not delivered on time and no refund

Address: 201012
Website: phoolwala. com

I order a product called 'love struck' from phoolwala.com via order no 148753 with higher price (due to valentine as per website) with delivery date 14/02/2016 at aligarh, up but product is not delivered on 14/02/2016.wen I called, they told me that they will deliver today i.e. 15/02/2016 for which I did not agree bcoz gift was for valentine day.now they have said no for refund and not picking up my call.they are behaving as if they are obliging...
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archban
Sep 17, 2015
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Very unprofessional and not reliable

Address: New Delhi, Delhi

My name is Archana and I had placed an order from phoolwala.com for Rakhi and it costed me more than 1300rs each for 2 orders. I had confirmed with them that my order will reach before Rakhi but to my surprise it reached much later after Rakhi was over. They are putting it to technical problem and not accepting their mistake. When I asked for the refund they mention that because of the delay they will process it but now they are saying since...
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ADITI ROY5588
from Kolkata, West Bengal
Jul 16, 2015
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Best Service Ever

Address: Kolkata, West Bengal

I am so impressed with phoolwala’s service in particular the timely delivery which is exceptional to be seen by most online portals. I ordered a special celebration combo which consists of bunch of 12 red roses and a black forest cake for my wife’s birthday and I ought to say that the combo was delivered to her at exact time i.e., 12 am… My surprise for my wife worked well and she was too happy to receive it. All thanks go to Phoolwala....
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