[Resolved] Pikkol / Rednile Innovations — House shifting / moving service availed through booking ID : BLL312741

Saravanann_hydd

May 22, 2024

Website: www.pikkol.com

1. Service deficiency: Denied unpacking after signing the service agreement for the same and after paying 100% payment.

2. Unprofessional/ unethical behaviour of service men with my wife and daughter using foul languages (video recording available to present in front of the forum)

3. Demanding excess money after making the full payment

4. Pikkol is employing vendors without validating their credentials. Chances are there some criminals could do this job as pikkol doesn't verify the credentials of vendor employees. They claim that they are not responsible for the behaviour of outsourced vendors which is very dangerous. This is a frequent occurrence in this industry. Requesting the honorable forum to regularise this industry which is under huge danger right now. (Reviews of pikkol in Google are enough proofs for all misbehaviours )

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Jul 3, 2024

Complaint marked as Resolved

Pikkol / Rednile Innovations customer support has been notified about the posted complaint.

Verified Support

May 28, 2024

Pikkol / Rednile Innovations Customer Care's response Dear Consumer Forum Team

With regards to the concern raised 100% service was completed from packing loading unloading and unpacking of all major items as per the quotation provided due to which customer has signed the POD - proof of delivery document after work completion and sharing the same for your reference where none of the concern were mentioned or highlighted. Also the excess amount referred was 1200/- tips paid by the customer which was complained since we consider the complaints seriously the same was refunded back to customers bank account shared by him.

Pikkol has always kept customers on top provided no compromise on quality all the ground teams credentials would be verified before assigning jobs and makes sure all concerns are addressed amicably with no delays.