[Resolved]  Planet Spark — Abusive behaviour by counsellor no response even after complaint

Address: Haryana
Website: www.planetspark.in

On 24th July 2025, I had a call with a PlanetSpark counsellor who used abusive and insulting language towards me. He used words like "chutiya", "dimag mein gobar", and mocked me personally as a student.

I was shocked by this behaviour, and I sent an official complaint with audio proof to their support email ([protected]@planetspark.in). But even after several days, I have received no response.

I have attached the audio file as proof (also available via Google Drive). I am a student and this behaviour is mentally disturbing and completely unprofessional.

I request strict action and a public apology from PlanetSpark.

https://drive.google.com/file/d/1TgrCbp8uzg44zWy-O4c5u82OD3cnUs0A/view?usp=drive...
Regards,
Harsh Raj
Student – Joseph and Mary Public School
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Jul 27, 2025
Complaint marked as Resolved 
The company neither mail me not call me for this
 
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