Planet Spark Complaints & Reviews

I enrolled my daughter in online classes with PlanetSpark and paid ₹35, 000 in full. Unfortunately, many classes were either not conducted or falsely marked as completed. Now, the classes have stopped altogether.

Despite numerous emails, messages, and a formal warning given 2 months ago, PlanetSpark has not taken any action to resolve this issue or refund the money. Their customer support is unresponsive, and I feel cheated....

On 24th July 2025, I had a call with a PlanetSpark counsellor who used abusive and insulting language towards me. He used words like "chutiya", "dimag mein gobar", and mocked me personally as a student.

I was shocked by this behaviour, and I sent an official complaint with audio proof to their support email ([protected]@planetspark.in). But even after several days, I have received no response.

I...

I enrolled my daughter for 280 sessions by Planet spark for a total fee of Rs65240. The fee was paid via Bajaj finance with a monthly EMI of Rs3257 but my first installment got cut Rs3558. After few classes, I was not satisfied with the progress and I decided to cancel further sessions. It took less than a month to inform Mr. Adarsh for no further classes to be continued and many many follow ups to reach to the point where they gave me assurance...

Extremely Disappointed with PlanetSpark & Bajaj Finance

I regret enrolling my daughter in the fraud online public speaking class, PlanetSpark. Their rep, Adarsh, assured me we could withdraw anytime with a refund and convinced me to fund the fee through Bajaj Finance. After just 2 classes, we found the curriculum unsuitable, and schedules were not discussed beforehand. When we approached Adarsh to cancel, he became unresponsive.br...

I am writing to formally file a complaint regarding the online course provided by Planetspark (https://www.planetspark.in). I enrolled both of my children in the course based on the information and assurances provided by your counsellor, Ms. Rwitikka Mishra. However, the course has turned out to be misleading, and the information provided to me has proven to be inaccurate and fraudulent.

Background:
During the initial...

Dear Team,

I am writing to express my deep concern and dissatisfaction with the services provided by PlanetSpark for my son's personality development classes. Despite the initial assurance that we could discontinue the classes at any time if we found them unsatisfactory (which is inline with T&C – refund policy as per website https://www.planetspark.in/terms (Sr.No 19), our experience has been fraught with unprofessionalism...

Dear SIr,

Please note that we received a call 2 month earlier from this Company they doing online Claas and making full instating they are very co-operating and talk Politely .

On the word of Counceller Yakshika we joined Class she never inform us for the terms and condition bounding us to take decision at a time on call,

after registration she didnt respind us to help us to arrange class, after...

I have raised complaint with online consumer forum, with docket number 5771519 after being frustrated by planet spark suport team. My son, Aadiraj Singh Yadav, enrolled in a course with the Planet spark and paid a fee of 66, 500 rupees that is being converted into 12 month emi. However, due to unforeseen circumstances, he was only able to attend two out of the scheduled classes.

According to the institution's refund policy...

I enrolled in planet spark on 15th August 23 for Rs.42000.due to some financial issues I didn't continue the class and I also informed to them They told me to take atleast one class so that they can initiate the refund process. I did the same.I took two classes but after that they are not responding to my calls or emails and every time they were assuring with welcome message.since then I kept on raising issues on their portal but still I...

I had subscribed for my child english spoken sessions and paid 18000 in advance.. their sales team (Eshan)pestered me for subscription till the time I did not do it..
Then after 2 classes due to unforeseeable circumstances, my child is not able to continue with the classes.. However on request of refund, their customer support has not paid any heed to it...On top of that someone 'Arham Kareem' from Customer support just did not listen...

Sir/Madam,

We had seen the advertisement on facebook and clicked on that for free demo. After demo they approached us and offered the course in which Mahima Tiwari (Mobile no [protected]) was leading. During the conversation about the course detail Mahima Tiwari and their team cleared us about the course and fee details. Also confirm that the few free classes they first offered and once we confirm then they will continue the...

I am writing to express my deep disappointment and anger regarding the lack of professionalism and responsibility shown by your organization. We enrolled our child in your scheduled class, only to find out on the first day that the assigned teacher did not attend the session. To make matters worse, there was no prior information from either the concerned department or the teacher herself about the cancellation of the class.

In...

Respected Sir/Ma'am,

On oct 27 2023 I enrolled in a course "Public speaking and creative writing" from www.planetspark.in for my daughter.
Their executive Govind Bajpai([protected]@planetspark.in) contacted me for a demo session and interaction with the kid .
And on oct 29 around 7.45 PM they have scheduled a meeting with us, in that meeting Fayieez ([protected]@planetspark.in) also joined later.
When...

The company if expresses an interest will make a Google meet and announce classes and makes u pay for 100 classes in 1 go around 50000. After which they assign a teacher who is not at all regulat in taking classes. After 47 classes over 6 months while the entire courses should have been complete . Now on asking to discontinue they are stating that non refund possible After 5 classes. when I have nor got service hoe can they take charges for 53 classes.. some deduction is ok but almost 50% of the fees us toomich. they are saying they are assign a new teacher they do not monitor the progress of their teacher . nor advise as to why their teacher is not coming on time. How can such sites exist where such policies are placed

I have joined Planet spark for public speaking class, after I attended two classes, I felt it would not be good for USA kids and also their curriculum is not updated with the real world. So I decided to withdraw the class and send out the email to proceed the refund process since I was in probation period. I didn’t receive any response from them afterwards. Even the account manager Ayushi Singh who was my point of contact for the class and customer service are not helping me to refund the money. I have sent couple of emails and multiple follow ups. I don’t receive response for last two months.

I think, Plant Spark is not genuine for financial and won’t recommend for any foreign kids.

I can share the proof of my contract email and planet spark’s customer complaints ticket #168592.

I had enrolled my daughter on 26 Sep 2023 for Planet spark and paid an amount of RS 83646.11 via my credit card.

While enrollment they said if you are not intrested you can opt for cancellation after 2-4 class and they will decuct approx RS 2500.00 but, they are not ready to refund any amount and my credit limit is also blocked.

I am approachin them since 2nd week of september and they are just delaying it. Now...

I have registered my kid for taking classes on planet spark it was agreed on phone that they will provide me 30 classes by a teacher and I was charged 11000 rupees but after taking money they reduced my classes to 13 and I have tried hard to contac my counselor Tarun namdeo but he is not receiving my call

I enrolled my kid for their course whose fee was 50000.
After 1 class, i didn't like it and cancelled the course. After that the whole fiasco began.
First they didn't allow me to cancel and then pressurized me to keep continuing the classes which i didn't.

After lot of abusive calls, they finally agreed to refund and very fraudulently deducted 9000 and committed on mail that would refund 41000.
This happened...

Really very bad experience with Planetspark.

Without joining any class, Cancellation of enrollment 1 month back, I asked for refund.

I called them multiple time and tried to follow-up by sending emails to [protected]@planetspark.in.
No response most of the time. They also have not created Service ticket for this refund process.

Sir/ Madam,

I have been forced to take their course and paid an amount of Rs. 60000 for 1:1 classes.

After some classes, my child is not interested to take classes as he is feeling pressure to attend as he has no time to attend. After coming from school, he has to complete his Homework and has to attend the classes daily. He is just 7 years old and he has no time to relax after coming from school and he fell sick due to this hectic pressure on him.

I approached them over mails since 2 months and informed the same. But, they are not responding properly. They have removed my child from the teacher portal and not responding since 1 month, they are not providing any classes ot not refunding the money. They don't have any customer care number to contact.

You are hereby requested to take action and help to get the money back please.

I had enrolled my child to PlanetSpark course. They offered me 0% EMI based scheme which I opted.

After 59 classes I decided to end the contract and initiated the conversation with PlanetSpark.

Complaint#1 : At the time subscription cancellation, they informed me that they had actually given a loan via FIBE (formerly known as EarlySalary) and that I had to pay hefty INR 10, 000+ foreclosure charges. These things...

Wrongdoing By Planet Spark, We Enrolled For The Classes From 30th Sept After Payment Through Credit Card By Monthly Deduct. The Classes Started By The Teacher But In December When We Had Issues With Teacher And The Content. We Contacted The Admin And We Didn’t Get Any Response. We Waited For A Week Still No Response. So We Decided To Stop The Classes Further. But All In Vain, After Sending Them N Number Of Mails, Their Team Never Responded....

There were false promises made regarding the practice class timings that these can be adjusted based on our preferences. Now we are helpless, can't attend the classes because now we came to know that we can't modify these as per our preference.

Planet Spark has taken complete payment from us for online English Speaking course.
But they are not providing services as per the agreement.

Many times we have raised tickets of our queries & issues, but no one is responding from Planet Spark to resolve the issue.

Many times we tried to contact over phone, email & through whatsapp chat.
But nobody from Planet spark is responding & they are not resolving our issues.

Our query/issues are from day one but no one has taken action from Planet Spark.

We are not happy with their services.

Please check with Planet Spark team & arrange to refund our complete payment.

Please also take strict action on Planet spark for their unprofessional approach.

My is a student in Planet spart and he started his course last year for public speaking he is just 4 years since i was working from home i used to be part of the class and help him with the login and how to access the site and attend the course. Since 2023 Jan i am working from office and not able to continue with the course. and also half the time teacher is sick, no network or on leave. we took 59 classes out of 100. In Feb 2023 my kid...

This is regarding refund of Rs91000/- to my credit card. I had enrolled my son and realized that he was too young (6yrs) for the program and found no improvement and he was unable to cope up, so we decided to discontinue.
Both the teacher assigned was always on leave .
i had raised the cancellation and refund request with ticket #144065. But they have refused to make a refund and we found the institution not very responsive. Hence raising this under this forum for a remedy.

Please look into this and reach out to us with a solution. We totally paid 91000/ and till now consumed 38 classes only we have taken excellence course but its not effective and the teaching level is very high my six years old son don't understand. We have taken admission so that his speech improve and he can talk better but the teachers don't understand that

India needs to deal with company its frauding people. I am based in the UK. People need their money refunded. This company is scam they won't give a refund even if you have not started a course. They are very polite while getting you to enroll and headache requesting to opt out. Poor customer service, no correct people to contact for particular issues. I was so disappointed. I would never recommend it. I have tried to fight my case with PayPal...

I had registered for the course during July 2022 but later on due to my son's unavailability of attending the classes, I opted out for cancellation of the course after attending 10 days.

Initially, they told me that they will deduct 10 days fees of the class and promised that they would return the balance fee back to us.

Its been more than 8 months, but the company doesn't seem to look into my refund process....

Mr. Aditiya Narayan n Mr. Raj Singh, they have forcefully deposited d registration fee of Rs. 7000/- from me on dated 12/April/2023 at 11 pm late night.. They have put a lot of pressure on me by calling, sending mails n msgs on WhatsApp while I was not responding.. Number of councillors were distributed me so much..After getting so much pressure I sent d money through PayTm ..Next day, they asked for my credit card details, I don't use d credit card so they told me that send u 3 months account statement
but I didn't send n I tried to know more about Planet Spark then I found..they r cheating with number of students as well as their parents..So, , I asked them to refund my money but they r threatening me so much by saying that We will not refund ur money..So, I put d complaint here n hope so that from here I will get any response..

Dear Planet spark,
While i am joined my child before you would said clearly, if my child is unable to pick up/ not grab propely, you should be cancel within three months clearly said, we have clear statement, please cancel my subscription immediately. why you were not responding.please take action immediately.