I already sent a lot of reminders in the mail against Ticket #117263 from dated 24.08.2022 and I have called customer care many times but we don't get any response from them, please process this on an immediate basis and kindly cancel this loan account and refund the deposited amount.
We have sent lot of reminders and i have done lot of calls but no response from your side, and i request you to cancel the loan and refund the amount but it was not cancel and when we started then we get the assurance that we can cancelled it any time.
Kindly do the needful or I need to take some legal action against your company.
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Am facing same issue still july 22 ticket.
Customer care repeatedly says waiting for finance team response.
How to move these to next step really dont know.
Having any idea let me know.