Planet Spark — Regarding refund request

Address:

C-406, Nirvana Country, Sector 50, Gurugram, Haryana 122018, India

This is regarding refund of Rs91000/- to my credit card. I had enrolled my son and realized that he was too young (6yrs) for the program and found no improvement and he was unable to cope up, so we decided to discontinue.
Both the teacher assigned was always on leave .
i had raised the cancellation and refund request with ticket #144065. But they have refused to make a refund and we found the institution not very responsive. Hence raising this under this forum for a remedy.

Please look into this and reach out to us with a solution. We totally paid 91000/ and till now consumed 38 classes only we have taken excellence course but its not effective and the teaching level is very high my six years old son don't understand. We have taken admission so that his speech improve and he can talk better but the teachers don't understand that