Plants Guru — Wrong order received worth less than the amount paid

Address:	65, Gramsevak Prakshin Kendra, Pune Solapur Road, Manjari Farm,Haveli, Pune, Maharashtra, 412307
Website:	www.plantsguru.com

I ordered some plants with the order number# 123892 for 3 plants worth Rs 1, 147.00 on 17/02/24 which I had made an online payment . On 26/02/24 I received the wrong plant that is worth Rs 499/- which I have absolutely no use for as it wasn't even ta plant but a juvenile tree, I have been trying to contact plantsguru however their phone number [protected] goes straight to an IVR and disconnects, no response via email info plantsguru.com however response from the SELLER. A purchase that was supposed to bring happiness to me and my family ended in feeling conned and cheated by this seller, I require a refund of the whole amount as this was absolutely not what I wanted, Please help...