Plantslive.in — products not delivered no, refund no response from customer service too

Address:	560068
Website:	www.plantslive.in

I placed order in the website www.Plantslive.in. I received one damaged plant and one plant was never delivered even after 2 months since I ordered . They used to respond to phone calls but when started asking them for replacement and to ship the plant which was never delivered to me, they said it's whatsapp number and send email. They take so much time to respond. They said to pay shipping for the replacement plant but when asked abut how to pay, they never respond. The other item was never delivered and no updates on it. I feel, I was cheated by them because they used to respond nicely till the time I placed order and even for some days but became rude when I asked about the planst I didn't received it. I posted some reviews also about the plants which is never made or published in their website. I don't know the reason but feel it is not professional ethics. Many plants are not as posted in their website where the description does not match in terms of size which I understand too as these are plants and it might happen but not delivering the plants and replacement of damaged is where everything started. I do not recommend placing order from them and even I won't place order from them here after.