PNB — cash deducted from account but was not dispensed

Address:Vadodara, Gujarat, 390020

On 16th April 2018 i went to SBI ATM located at TNW Business Centre besides McD onals, Manisha Chowkdi, Near Gail India Office, Old Padra Road, .
Rs 3000 of mine got deduced and without dispensing of cash .
After trying for the 2nd time I got rs 3000.
But till date I didn’t got my debited amount.
And I filed a complaint too both online and personal within two days of the incident but no reponse.
What should I do next
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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