Pocket99 — Order #33837, was placed on May 9 2022

Address:Gujarat
Website:pocket99.in

I have ordered kids cloths in Pocket99.in app. Till now (17th May), the item hasn't shipped. I found similar complaints against this app.
I done the transaction(398/ rupees) through credit card with transaction number :[protected]. Upon successful transaction the message received from VM-PAYUIB shown the transaction done for the person with name SHANIKUMAR RAJUBHAI PATEL.
As many complaints are exist against this app,
I want to get my money back from this fake app.
Please help me in this.
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