Policy Bazaar — about insurance refund

Address:

New Delhi, Delhi, 110043

My registered number is [protected] and i am a client of your company. On 24th october 2018 i have done an insurance from your company of my beat diesel. My car previous insurance was expired before 90 days car no. Dl10cb6510 and i booked an insurance of digit company on advice of your executive i sended a video after 1 day on policy inspect. Your company sended me soft copy of policy.
Today an executive from digit called me and said we can't do your car insurance because your car have multiple scratches so we can't give you comprehensive package this is converted into third party insurance. This is totally fraudent act by policy bazaar. I want comprehensive package or cancel my policy give my full refund., but your company is not giving refund they are saying we have cancellation charges. Please give my money else i will go to consumer forum