Policy Bazaar Customer Care
Policy Bazaar
Customer satisfaction rating: 31%
Submit a Complaint
346
COMPLAINTS

Policy Bazaar Customer Care

Policy Bazaar

Address
Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
91
down
56

Fax:
Fax:
+91 12 4456 2901  
+91 12 4456 2902  

Customer satisfaction rating
31%
Complaints
346
Pending
3
Resolved
104
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Policy Bazaar Complaints & Reviews

Sort by:

Policy Bazaar — refund booking id: 60641873

 AlthafKarkal on Feb 16, 2018
I purchased car insurance from policy bazaar on 1st feb 2018. However within less than an hour i requested for cancellation of this policy. However policy bazaar asked for alternate policy document for cancellation of their policy. Even i provided alternate policy document, so they agreed for cancellation & send me email on 1st feb saying, i will get the refund by 14th feb.
Meanwhile, i made many follow up calls & sent emails also asking for latest updates on refund. Every time they mentioned they can’t provide refund update but will be provided by 14th feb.in fact, i escalated the issue...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — apollo munich health insurance

 hridh on Feb 14, 2018
I bought an health insurance from your site as per recommended my friend. As per your guidance i bought health insurance policy of apollo munich on dated 23 november, 2017. My policy number is 110103/11121/aa00703105.
After that my wife had an accident on 9 january 2018 and had injury in knee ligament. As per doctor suggestion it required surgery after check mri and x-ray report. Then i intimate that to apollo munich insurance company. After surgery done then i submitted all require document to apollo munich on 25 january but they rejected as illness. I told them that it was not illness...
Complaint comments  Read comments Complaint category Health & Life Insurance

Policy Bazaar — car insurance booking id _ 45778076

 Rupesh1427 on Feb 14, 2018
Hi,

I took car insurance from Policy Bazaar for availing best of services but this is irony to experience one of the worst services from such big brand called policy Bazaar. Would urge you to take the call details from my registered Mobile Number [protected] which i had made during recent past on your claim helpline number, I have been assured always for getting a call back every time but not received even a single call back from the help desk.

I have raised a request regarding my Car claim but there is nobody in your team to feel bothered to attend my query. I am getting...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — policybazaar

 Ashwin Ramani on Feb 14, 2018
Very bad service policy bazar
मैने कार की पॉलिसी ली है उसमें बहुत जगह गलत डिटेल डाल्दी है में ने आरसी बुक की कॉपी दी है फिर भी 20 दिन हो गए है आज तक मु जे सही कॉपी नही मिली है ये लोग पालिसी लेने के लिए बहुत सारे फोन करते थे पर दूसरे तरह की कोई भी हेल्प नही...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — no refund after policy cancellation req 58425381

 JP Insurance on Feb 13, 2018
I would suggest never ever go with policybazaar for any kind of insurance. There is no doubt that you will get policy for nice amount. But if you cancel the policy then they wont refund your money, i am running back them for the past fifty days. Seems they are doing some fraud things.

Cancellation req no: 58425381

I have purchased a two wheeler policy on 3rd jan and found that idv value was very low and cancelled immediately but till then every 10 days they are sending mails with wrong commitment.

First mail saying that your refund has been already...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — wrong two wheeler insurance

 Mshadab on Feb 13, 2018
I have purchased two wheeler insurance from policy bazaar, policybazaar website asked me enter my vehicle reg number and picked details on it own.in purchased insurance i do see vehicle cubit capicity is showing wrong and city of vehicle also showing wrong.

Actual cc is 220 dtsi but it is showing 200 cc
Actual city is chennai but it does show me gummidipoondi.

I have been calling to policy bazaar since the moment u have purchased policy but people are fooling around. Finally an agent syed xzaid informed me to send email to policybazaar reg this change. I have...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — claim regarding guidance..

 अरूण on Feb 11, 2018
I purchased oriental car insurance policy from policy bazar.. After few months i had an accident in my car. I applied for insurance claim from oriental insurance. I did all the formalities. But even after 2 months didn't get my claim amount. So i called polivy bazar if they can help me know the reason behind the delay, or can help me getting contact no. Of concerned authority. Every time i called they said give us 3- 4 days we will call u back. But they didnt call me back. And finally after 5-6 th call told me that we are not liable for claim. I said ofcourse u are not. I only asked for help if...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — forced to buy a policy and now saying me to file a cancellation request

 eramshaha on Feb 9, 2018
Dear sir/madam,
I purchased a term insurance policy of tata aia on 5th february from policy bazaar for my husband who is out of country for his employment. An executives mr deepnash and ms deepa called and forced me for payment saying if delayed the premium will increase by 15 percent as the insurer will fall in certain age bracket after two days ie 7th february. I just made an enquiry and thought to go for it after my husband’s return but was trapped by mr deepansh who spoke and convinced me to trust him for giving the best available policy and immediately sent me a link for payment which...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — motor claim status vehicle dl2caq 1392

 Shailesh_prasad on Feb 7, 2018
I have purchases a motor insurance policy through policy bazar. My insuring company for my vehicle is m/s oriental insurance company limited. My policy no. Is 211200/31/2018/81743.
My vehicle went for repair against an accident on 11th dec 2017 and was repaired on 16th dec 2017 by harpreet motors pvt. Ltd.
I am very disappointed by policy bazaar as they are not able to help me talk to m/s oriental insurance company limited to settle my claim amount which is rs.9991/-
I have made several call to policy bazaar to seek help but there has been no revert to me on the status of my...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Policy Bazaar — car insurance of united india insurance co ltd

 Mangesh Kashi on Feb 7, 2018
I had purchased private car insurance policy of united india insurance co ltd fom policy bazar online on dt 2/9/17, bearing policy no[protected], i met with accident in nagpur on 3/2/18 i claimed for insurance at nagpur but i came know that i did mistake by purchase policy online because it is settled in gurgaon only. First i have to pay all amount to workshop n then company will reimburse me that amount within one month. Everybody from workshop to insurance office suggested me not to purchase such policy from online to avoid such delay, it is very embarrassing situation for customers...
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — incorrect vehicle model number & cubic capacity mentioned in policy document - unhappy customer

 maddy madhur on Feb 5, 2018
I have bought a car insurance policy from policy bazar and i had selected "future generali" expecting good customer services for my policy which was recommended by your executive.. However, it is very disappointing to share that post sharing & mentioning all the correct details about my car details i have got policy documents with incorrect car model name along with cubic capacity. I have a maruti alto k10 lxi cng with "998 cubic capacity". However, it is incorrectly mentioned on the soft copy of the insurance that i have got from future generali. On policy document it is mentioned "maruti alto...
Complaint comments  Read comments [2]Complaint category Insurance

Policy Bazaar — two wheeler insurance not renewed

 RAJENDIRAN V on Feb 2, 2018
Hi

Today i have try to renew my two wheeler policy. When i am paying time the amount is debited but it will show page error. I don't know policy will be renewed or not. Please check renew my policy or refund my money.
Policy no:[protected]
Policy name: hdfc ergo
Two wheeler details: hero honda splendor pro
My register mobile no:[protected]
Contact no: [protected]...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — cancer insurance

 Anudeep Reddy Gopu on Feb 2, 2018
I have applied for cancer insurance from your website. I have decided to apply from you people because i expected that you have a good after sale service. But that was a horrible mistake.

I have made the payment for cancer insurance and you got the application number. But there was some issue while completing the process and it was never sending me the otp to complete the process. Finally, the page got refreshed and it's gone forever. You guys have taken the money and you are least bothered to reply. I have the application number and none of your customer care executive is ready...
Complaint comments  Read comments Complaint category Insurance

Policybazaar — health insurance

 Neeraj625 on Feb 2, 2018
Hi team,
I want to make complaint against policybazar as i have cancelled my religare health insurance policy but religare team is not returning my amount and policybazar is also following the same path of religare.
I have taken this policy from policybazar and after my request they religare has cancelled that policy#11815921.
Initially religare team was saying that we have not received any amount from your end but when i shared my bank statement they sent mail, in that mail they have mentioned that we have already refunded your amount as shown in your statement (The statement...
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — refund not received against rejected policy:ref no:53732619

 aditi enterprises on Feb 1, 2018
On 23/10/17 we purchased mediclaim policy of ttk cigna by policy bazar, after some time company send mail and reject of proposal number prohlr[protected] dated 23/10/2017.
Mail is followed -

Dear mr. Hutendra sharma,

Thank you for choosing cigna ttk prohealth-protect health insurance plan for your insurance needs.

We have carefully reviewed the declarations provided by you in the proposal form along with other supporting documents including medical reports (If any).

We regret to inform you that we are unable to provide you with the...
Complaint comments  Read comments [2]Complaint category Insurance

Policybazaar — correction not made in application even after 18 days

 Sanjay L on Jan 30, 2018
I bought a pnbmetlife policy for my wife on 13th jan 2018. But policy bazar sales agent wrongly updated mr. I/o mrs before my wife's name. He put dob wrong as well.
As gender mentioned wrong in application; now i cant nominate myself as a nominee as relationship 'husband' is not showing in nominee detail feild.
I am escalating the same since then but all in vein.
My proposal form is still pending due to this and still i am not getting any positive response from policybazar team by now.
Its really annoying now. These people are using my hard earned money without my consent....
Complaint comments  Read comments Complaint category Health & Life Insurance

Policy Bazaar — claim refund not processed

 Sanni SINHA on Jan 28, 2018
I have my car insurance from policybazaar. Policy no.[protected]
After accident i got my car surveyed with much efforts on 17th dec, 17.
Next day i submitted all bills to concerned office. Till date my claim has not been processed. Tried several times to contact officials both of united india as wells as policybazaar but not getting any clue of current status.
It has been over 41 days.
Please help or suggest what to be done.
The worst part is that both are not giving any response whether claim rejected or in process whatever the reason may be.
I...
Complaint comments  Read comments Complaint category Insurance

Policybazaar.com — incorrect policy generation in website and corrections are not done after repeated emails

 ganeshkumar natarajan on Jan 26, 2018
Hi all,

I have insured my two wheeler with policy bazaar.com vehicle no tn 41 c 5896. The insurance document was generated with incorrect entry for vehicle number as new instead of vehicle no being printed in it. After following up with policy bazaar with the requested rc book scanned copies, they are unable to make corrections in the insurance document. I feel insuring with an agent is best instead of this bad service.

Thanks and regards,
Ganesh kumar. N...
Complaint comments  Read comments Complaint category Insurance

Policybazaar.com — denying insurance after deducting amount of 16000 and keeping it for 15 days

 tarunsingh84 on Jan 24, 2018
I have taken a car insurance from policy bazar.com through a company name universal sompo general insurance co ltd. I have paid amount of rs 14, 746 on 16th january 2018 through net banking. They have done an inspection on 20th january 2018 and after doing the inspection the the agent came for inspection didnt tell me anything about my policy.
They have not called me and told me about my insurance policy.in fact i got an email on 20th jan 2018 saying that
"we would like to inform you that your vehicle has not been recommended by the insurance company due to vehicle ws glass broken.
Complaint comments  Read comments Complaint category Insurance

Policybazaar — two wheeler insurance

 Durga Vara Venkata Prasada Rao on Jan 24, 2018
I have booked a policy from kotek but at the time of payment this is changed as reliance and now they sai again bought a new policy to cancel the previous that is also done by me. I can't understand still they said put mail to me and cancellation changers applied. How it is possible to policy changed during the payment time please do action to save the costumers...
Complaint comments  Read comments [1]Complaint category Insurance

Recently Discussed

3 days ago
Policy Bazaar
car insurance booking id _ 45778076
4 days ago
Policy Bazaar
no refund after policy cancellation req 58425381
5 days ago
Policy Bazaar
incorrect vehicle model number & cubic capacity mentioned in policy document - unhappy customer
5 days ago
Policy Bazaar
car insurance of united india insurance co ltd
5 days ago
Policy Bazaar
forced to buy a policy and now saying me to file a cancellation request

Featured Complaints

www.bdomains.com