Policy Bazaar Customer Care
Policy Bazaar
Customer satisfaction rating: 29%
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Policy Bazaar Customer Care

Policy Bazaar

Ground Floor, 119,
Sector 44

Gurgaon District
India - 122001

Customer Care Phone Numbers and Contacts


+91 12 4456 2901  
+91 12 4456 2902  

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Policy Bazaar related photos (57)

Policy Bazaar Complaints & Reviews

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Policy Bazaar — worst service and make people fool by policybazaar

 tejpal rawal on May 23, 2018
Dnt buy any policy from policy bazar. i pay full payment for my health insurance and according to rule the send me my policy soft copy but they don't send me any kind of soft copy and i daily cl to customer support but they also dnt give me good response. day by day they promise me that he willy giving me soft copy of my policy.

plz do need full help as soon as possible...
Complaint comments  Read comments Complaint category Health & Life Insurance

Policy Bazaar — fraud with me by your agent (great, mr.sandip patil)

 anil sakarvadiya on May 23, 2018
Respected Sir,

My Self Anil Sakarvadiya i am from Rajkot(Gujrat)

Six month Ago, I Had a bait call from Reliance Capital Mr.Sandip Patil (Mo.[protected], He told me to purchage a life Insurance Policy if you purchage policy Reliance Capital give 0% ROI(rate of interest) loan sanction within max to max 20 days.

Sandipbhai Patil went on guarding me at the phone and I then blinded him and at that point of time I bought 4 policies. At that time, Me and my family had a need a money. Now this great man is cheating on me. please i heartly request to you for...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — car insurance claim pol. no. 36180031166160000334

 raj sankla on May 23, 2018
I had taken a policy for my car vied policy no.[protected] for a period of 28/03/2017 to 27/03/2017 and my car got accident ed on 03/03/2018 and i booked complaint on line vied claim id 6111, and submitted duly completed claim form on 8th march, but in spite of my regular follow up, they have not even deputed surveyor by march 21st, and i have no other option than to repair at my own cost.
Now i am forwarding the case to insurance ombudsmen for granting me clain and justice....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — non receipt of insurance policy

 abracadabra on May 22, 2018
I purchased an travel insurance policy from policy bazaar yesterday and amount has also been debited from my indusind bank however purchase of travel policy mail has not been received, have also not received any reply despite raising the issue on gmail, ref is 68920280. My name is chandra prakash singh and i am working in south sudan, i bought a international travel insurance plan for worldwide visit excluding usa and canada, amount has also been debited, i have receive dconfirmation on my mail also, have send to communication policy bazaar gmail also about the problem but the same has not been...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — incomplete information provided during purchase of policy

 tushardembla on May 18, 2018
I purchased this policy from policybazar.com and they had not informed abou me any kind of video inspection to be done by insurance company, i met with accident during the policy tenure and i paid the full amount as raised byy dealers for my car. Their inspection incharge came to the deliver addrerss and make an accident report and submit to the company. After waiting of a month i received a mail only that they require previous policy document and then only they will process this claim.in this regards i provided the same to them but after waitjng of approx one month i did not get response. During...
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — bharti axa motor insurance

 sanjayjamwal on May 17, 2018
Dear sir,

The claim for my vehicle with
Policy no: s8648832
Policy type: private car comprehensive cover
Registration no: jk02bn 8179
Make: mahindra tuv 300
Chassis/ engine no: l39447/ 223628

Has been rejected on the plea that the claim had already been taken
Earler, which was not mentioned while filling the policy.
This is to bring to your notice that i had filled the form online and
Was not aware tht glass breakage was taken under insurance, which my
Wife did.

And now, when u have rejected...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Policy Bazaar — term insurance/regarding misbehave by your salesperson

 sebi kumari on May 17, 2018
Dear sir,
I regularly visit your site to know about term insurance plan. Last i visited 15th of this month. After that mr yeswant kumar (Title not remenber) called dated 16th of this month in first half. I talked him very politely to know what i have not aware. But they said to me - aap kitna padhe ho, kish language mai samajana chahate ho.
Is it the way to talk with customer?
I was very shocked to listen these language from salesperson. I never listen this type of language from any company by salesperson.

I also said to you kindly check voice recording of...
Complaint comments  Read comments [2]Complaint category Insurance

Policy Bazaar — refund initiated 3 weeks before for my car policy but didn't get amount

 Yashveer0402 on May 16, 2018
Hi concern,

This mail is in regard to my car insurance policy[protected] which i bought from policy bazaar.com on 27th april 2018. However policy got rejected at their end and i was told that i will get my refund in my account within 7 working days. It's been 3 weeks now and i am getting the response from their team that i will get the amount in next 2-3 days. After repeated calls and mails their response is same and i did'nt got any amount till date. Request your kind intervene and support to resolve the issue with policybazaar.com. And also let me know the way forward to register...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — non issuance of policy after deducting payment

 PremaViswa on May 15, 2018
I took policy by paying online on 8th of may 2018, the money was deducted and they never sent policy and everyday giving different email address and phone number and promises that it will be given in 24 hours. I am yet to receive the policy. I sincerely request people to buy directly from insurance companies thought they may charge you 500 ra extra atleast you will have policy. Now my car policy has expired and no policy and no response from policy bazaar. Harassment of high level is what i received by paying 5200 rupees and nothing else....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — no communication even after escalating

 shagufta farooqui on May 15, 2018
Travel policy was taken for parents. Very upset with how this was handled.. Or rather not handled. 1st complaint policy was issued in wrong name. Kunwar was handling this. After this your company had no idea about the pre existing diseases that were selected during taking policy. Emails after emails were sent by me. No reply from geetar@policybazaar.com. Travel is over. Thankfully i did not have to use the insurance.. As god only knows what i would have to go through.
We travel a lot. And this was the first and last time i chose your insurance.
If a company cant handle issuing policy...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — payment not received

 ruchi_111 on May 14, 2018
I have made a inline payment to star health through policy bazaar on 7th may 2018 of rs.26, 618, the payment was deducted from my bank account but the said amount was not credited in the account of star health. Agent named wasim nisar mir is not picking up the phone now, thus, i am not getting the actual status of my payment.

Request you to please resolve the issued asap and take stringent steps towards policy bazaar....
Complaint comments  Read comments Complaint category Health & Life Insurance

Policy Bazaar — term insurance

 inspaonta1977 on May 14, 2018
My self inderjit singh saini residing in city paonta sahib, district sirmour, himachal pradesh.
Intially i applied for term insurance with max (No.[protected]. While filling the form by mistake i put the city as chandigarh. I requested policy bazar customer care team to get my city change. They told paonta sahib is not coming in the list but sirmour is there. Accordingly i proceeded the policy with payment and even medical.
I recieved many message regarding mismatch of my address, every time i told that please update my address as per my aadhar card only which i shared number of...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — was cheated by policy bazaar

 Jigisha on May 8, 2018
I am writing this to address a very serious issue and wrongful information being provided by policy Bazaar to me just to sale the policy.

I purchased a family health insurance policy of Apollo Munich Optima Restore through the Policy Bazaar on 10th March 2017. At the time of purchase, I was offered 6500 Rs vouchers(800 Rs hard voucher * 8) from the policybazaar and I would get that within 15 days and hard copy of the policy in 7 to 10 days.

I received hard copy of the policy kit after 35 days that's again after multiple follow-up. It's been two months and am yet to...
Complaint comments  Read comments Complaint category Health & Life Insurance

Policy Bazaar — reimbursement status

 viveks chauhan on May 6, 2018
I have taken car policy of national insurance policy no is[protected] through the policy bazaar .when I call on toll free numbers, customer service representative attend the call and told status will be given to you in 48 hour I have contacted him 20 to 25 times but not money found nor status . All process of claim is completed by surveyer his name is Navneet sukhaniya still rembursement is pending I hope claim team will help. my resistered mob no is [protected]...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — fraud company does not involve

 santoshm327 on May 2, 2018
Had purchased policy on 13 April, 2018 from policy bazar.From that I had experience that policybazar, Just cheating customer by proving wrong values on website...
While purchasing policy it show Vehicle IDV = 37, 231/- RS for 1st year and same amount is mentioned in mail from policybazaar...But in policy document it shows 31, 912 /-RS .The copy of same it posted along with this
Since from month I am trying to resolve it from customer services but no any positive response...They just giving post date and ignoring communication with me during telephonic call...Worst, non professional...
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — one of the worst customer service.

 vinay1802 on May 2, 2018
I had done my car insurance throw policybazaar.com and after that i received my policy in 7days but i supposed to change my name in the policy so i requested them and thy told me that physical inspection has to be done it took 5 more days all procedure's are done. After that only drama started they are not able to change the name still i am waiting already 4 months done. No development they are still asking me to wait....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — policy not issued yet, even after payment was successful

 varunsourish on Apr 30, 2018
Please find the email sent to Anjla Dhir to understand the issue in detail:

"Hi Anjla/team,

Hope you are doing great.

I was an expecting an Reply by now, since it hasn't, i am sending the details again.

I wanted to bring the following under your kind attention:

1. I made the payment of 14584 from SBI bank(26th April at around 4 PM) using net bnaking for the following vehicle:

Tata Xenon : Pb 12 T 6511

2. The transaction was successful and still it was not reflecting on your end.

Complaint comments  Read comments Complaint category Auto Insurance & Loan

Policy Bazaar — regarding deduction of charges after policy issued

 skedari on Apr 30, 2018
I have purchased term policy from policy bazaar. The consultant from policy bazaar informed me there will not be any charge (Even medical test) if you cancel this policy within one month when it get issued.

But now i want to cancel my policy due to some reason (It issued on 7th april)
Now they are telling that some stamp duty & medical test charges will get deducted from my premium.

And i was not only single person to whom they told such things. My 3 colleagues issued same policies and got same commitment from pb.

I have tried spoke with their...
Complaint comments  Read comments Complaint category Online Shopping

Policy Bazaar — wrong information provided multiple times

 nirmalv_2003 on Apr 29, 2018
Hi, its regarding 2 policies taken from policy bazaar, 1st is for ulip and 2nd for 2 wheeler, in both the cases it is really a fraud website, wrong information provided every time, for the ulip, it was said that the full amount will be refunded if policy is cancelled within 30 days still 10% got deducted, for 2nd issues i. E. Bike policy it was given wrong information like by taking different information policy was issues on old owner name and more amount was asked to pay although the amount required was already paid, seriously it is 1 of the top fraud site...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — harassment charge against cce

 Nairita on Apr 28, 2018
With due respect a cce from your platform using different numbers viz +[protected], +[protected], +[protected] etc keeps on calling me and keeps mum. And he knows the calls are recorded. I have once contacted you for policy query which ended up in such harassment. You are requested to look after this matter please.
He contacts me in +91 [protected]...
Complaint comments  Read comments Complaint category Sexual Abuse

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