Policy Bazaar Customer Care
Policy Bazaar
Customer satisfaction rating: 29%
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Policy Bazaar Customer Care

Policy Bazaar

Ground Floor, 119,
Sector 44

Gurgaon District
India - 122001

Customer Care Phone Numbers and Contacts


+91 12 4456 2901  
+91 12 4456 2902  

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Policy Bazaar related photos (146)

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Policy Bazaar Complaints & Reviews

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Policy Bazaar — refund my balance rs-887/-

 Pabel Nath on Sep 21, 2019
Respected sir
I would like to inform you that my two wheeler insurance has been not renewed but my balance debit of my account. Balance cutting RF ID[protected]. I am so sad of my debited balance. My balance Rs 887. May be tired for help doesn't anybody no help. So I requested to you that my balance refund of my account. Because I mentally harassing of your company toll free no, more time i contact of your toll free numbers but did not referrence. So pls my problem to solft immediately and me mentally relusk....
Complaint comments  Read comments Complaint category Credit Cards

Policy Bazaar — irritating policy bazaar sales calls.

 Surendran.R85 on Sep 21, 2019
I am regularly getting calls from policy bazar persons as if i am looking for term plan. I have not accessed their website. I have informed the sales persons also to delete my details if any two weeks ago. But even yesterday was getting sms. Today multiple calls. . Still getting calls from them. It is annoying. Please remove my contact details from your websites.
My name - Surendran Ravi
I took policy having Reference ID :[protected]...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — unsubscribe from policybazaar promotional calls

 Prakash Jamadar on Sep 19, 2019
Please stop the promotional calls. I am very sick of those. I don't want to buy any policy from policybazaar. So why are you guys unnecessarily calling me?

I have not registered on any of your sites. How did you guys get my number? You guys are simply wasting my time. I have asked your agents so many times to stop calling me as i m very irritated and frustrated by your calls.

I request you to stop calling and disturbing me. I m not at all interested in buying any policy from you.

I hope this is a legitimate process and will work....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — car insurance transfer

 Tushar Kamble 82 on Sep 18, 2019
Hello Sir,

I bought used car, the RC has been transferred to my name. The previous owner took car insurance policy from policybazzar and which is going to end 14th oct 2019. I have called multiple times to policybazzar customer care in this regards but they are not in mood to work on my request. Every time they are transferring my calls to different people but no one is helpful on this. Can you took strict action on them and strictly fine some charges on the policy bazzar.
I am attaching the mail conversation....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — non receipt of soft copy of car insurance

 dhuliarameshchand on Sep 17, 2019
I have paid a sum of rs. 5675.00 for insurance of my car regd no hr 01ab 3355 0n 13 sep 2019. I have not received the soft copy of the policy. My registered mobile no is [protected]. Kindly fwd the same on priority as i have to drive to chandigarh. The said amount has been deducted from bankers on the same day. But the requirement of soft copy of policy is urgent for my further movement to new place. Kindly look into it...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — health insurance

 Khem6565 on Sep 17, 2019
I am khem singh rawat helth insurance policy 500000 lac 2 year primiyam 25598 rupees paid 11/09/2019 but 17/09/2019
Policy not issued this date but agent commitment 13/09/2019 calling me hdfc ergo your documents not received by policy bazzar in your behaviour not good please cancelled the my policy
I m not happy

Thanks for you savice
Khem singh rawat
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — policy bazaar is not responding to toll free number of mails

 apkino9394 on Sep 17, 2019
Dear sir,

I booked a policy with policy bazaar (Booking id[protected] and application number c[protected] on 6th sept 2019.

I was not happy with their service and arrogance of their staff hence requested to cancel and refund the money rs. 13, 288/- paid to them.

There is no response from policy bazaar even after writing to them 100 mails.

Lt col a k singh
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — vehicle insurance fraud

 Kirangraj1989 on Sep 17, 2019
I have made payment a payment for my vehicle insurance on 16/09/2019 after making the payment they didn’t provide any confirmation or policy to me. Since the policy was very urgent to me, so that i have made many request for call back, but they didn’t made any response to my queries. All the toll free numbers mentioned in the site are fake.
As per preference, i have made payment towards reliance general insurance by using policy bazaar as agent....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — too many calls from policybazaar

 Siddhant Panchal on Sep 16, 2019
Policy bazar calling me atleast 20 times/day to sell me policy & they ask for credit card details over phone.
I am getting mentally harassed as i work in night and sleep in day & they call when i am sleeping. I requested them to not call again as i already have a health insurance policy, but they wont stop and it's been 3 months now. Please help it is mental harrassment....
Complaint comments  Read comments [2]Complaint category Insurance

Policy Bazaar — payment successful and debited policy amount but policy not received [Resolved]

 akash328 on Sep 16, 2019
Respected sir,
I had buy two wheeler insurance plane on date 15 sep 2019 sunday 02:02 pm amount is 1476.00.

I have received payment successfully policy bazaar payment recipe with payment id "pay_dipsh8ucskcidu" on my ragisterd emil id.

I have also received bank debited amount sms.

But my issue is not received my policy.

That time i am using online chat on policy bazar helpline i talk with miss abhilasha_pw12008 and mr salman_pw15388.

I provided to my register email id and payment id to mr salman_pw15388 but he told...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Policy Bazaar — repeated phone calls everyday even after I request not to call me

 Nikhil Gogoi on Sep 15, 2019
From: nikhil gogoi ([protected]@gmail.com)
Sent: sat aug 24 2019 01:41:38 gmt+0530 (India standard time)
To: [protected]@policybazaar.com
Subject: fw: getting repeated calls from policy bazar


I have been getting repeated calls in my no... Ending with...6876 from last couple of
Day from policy bazar executives.
Many times i have requested not to call me regarding policies or plans and
Also told that if i would be interested in near future, i will definitely
Call the toll free nos given in the website. But i am really disappointed
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Policy Bazaar — against online car insurance policy purchased

 MUKESHK87872587 on Sep 14, 2019
I purchased online insurance of car of "united india insurance company ltd." by policy bazaar insurance web aggregator pvt. Ltd., having buisness channel subcodebrc0000907 and irda license no. Irda/wba21/15-06.
My policy no. Is[protected].
On online verification of policy on united india insurance it is not showing. I have contacted so many times to policybazzar to upadtae it online but invain. My address is also wrong on it. Please do resolve...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — I had bought 2 wheeler insurance money deducted did not get the policy

 [email protected] on Sep 11, 2019
I had bought insuranc for my two wheeler and and after transaction money is deducted and i did not get the policy and msgs of if amount has been deducted contact your bank. The policy did not got approved it showed failed transaction but money has been deduced. Now i am calling customer service and they are saying it's not you registered no.. But they didn't ask for registration before buying the policy. As after reading reviews i am sure it is a fraudster company....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — permanently delete my data from your site

 Kumar Balusamy on Sep 11, 2019
I am not interested to take any type of call from policybazaar.com. This site call me again and again. It make me disturbed. Consider my privacy. I am not interested to bussiness with you. I have another way to buy policy. Never disturb me again. Don't disturb me
My registered mail id and mobile number in policybazaar.com is
Check and delete account permanently now....
Complaint comments  Read comments Complaint category Credit Cards

Policy Bazaar — money got deducted but no update

 Rohan erava on Sep 11, 2019
I purchased two wheeler insurance from policy bazaar website. The money got deducted but in their website it showed failed transaction. I tried to contact them several times but no response. Please never purchase insurance from their website. I would recommend to go to the official website of the insurance company and purchase from there.
I had a very bad experience. Never buy insurance from policy bazaar website....
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — term plan - pnb met life

 Luvish Mishra on Sep 7, 2019
I have bought a policy from policy bazaar,
I have grievance in the terms of quality of services being provided to customers.

Saurab mishra employee of policy bazaar emp code pw14210 sold me term plan policy on 5th august with same punch line that we have team to resolve all the issues so now its been a month i have not received aby copy of policy neither i am sure is really the policy got purchased or somewhere in mid my money is taken.in spite of several mail and call back request i have not received any mail or call from that guy saurabh mishra.
Is service limited...
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — health insurance policy no. 14722619

 santurim1 on Sep 6, 2019
Dear sir,

I have purhase below maintioned policy from policy bazaar and there was no clause during policy sale discussion “additional 20% co-payment applicable for all claims made in non smart select network hospitals.”.
Now representative of policy bazaar is asking for addition 15% amount to remove this clause.
I do not want to drop the policy and also do not want to pay additionl amount.

Being your customer please look into the matter.
My policy details are as below;
Policy no. 14722619
Client id70155658
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — no response in claim settlement

 Rekha1989 on Sep 5, 2019
Hi Team

I have purchased a zero dep. policy for my uncle’s car DL 1CZ 6099 from HDFC ERGO, my uncle Mr. Ved prakash gave his car undr claim due to an accident happenned. A surveyor came and demanded a document from me for that document CPA endorsement i called policy customer care and they asked me that was not required as you carrying a zero dept policy. I told the same to the survey person but he told me that CPA endorsement is a different document. The. I called multiple times for the same many times they dont picked and if picked they told me that will arrange a call in 30 min...
Complaint comments  Read comments Complaint category Insurance

Policy Bazaar — term life policy

 Thammu Thammu on Sep 5, 2019
The biggest mistake ive done is taking a policy thrupugh policy bazar. It has promised me an insurance within a week and its been 6 months and still my policy is pending and has given medicals and keeps on aksing for meduacls again and again it has lost the track of my reports of mine and bothering me... Worst ever service provoded by them.. I don not recommend the users through this. It takes decades of time to complete the policy....
Complaint comments  Read comments [1]Complaint category Insurance

Policy Bazaar — claim not registered.

 gaurav.rana9 on Sep 4, 2019

How many more days will you take to get my claim in process and pick up my car to appropriate garage.

I like to remind, policybazaar false promise, to get the claim process completed within 2 days. However, more than two weeks have passed by but my claim has not yet been processed somebody will tell me how much long you will take to take my car to the garage.

I don't know why i relied on you guys in policybazaar and hdfc ergo, as hdfc ergo is also sleeping from last 5 days.

I like to mention that this not the first time i am taking...
Complaint comments  Read comments [1]Complaint category Insurance

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