Policy Bazaar — car insurance cancelled by company

Address:

H NO 40, NIPANIA, Indore, Madhya Pradesh, 452016

I have tried booking my car insurance for mp09cw1110 on 13th late evening since 11 PM intried more then 20 times by app and by web portal also but due to error on site coming as no response from insurer my policy booked at 12 15 after lapsation and no customer service available to address issue

I got information for survey booked which later on informed to do it by your own. I made resistance on 3rd call as due to their techinical issue I am getting troubled by company time and again

On 16 I uploaded video and got confirmation for satisfactory survery report as I did uploading as per their guidelines

I again received call fro customer service that as I have done payment late so policy booked in break and survey booked and as I did video late I have to pay extra 750 as rate is getting changed from 17

Indequested to consider my payment date for policy booking but executive not ready to listen and not transfers call to senior and not even booked complaint

Now forcefully my policy got refunded and no response from company

Time wasted
Money wasted
Now will pay penalty all because of poor service of policy bazar
And now no insurance vehicle m driving
It is mental harrasement and if on road something happened policybazaar company will only be responsible

All conversation with executive is also recorded still they are making fool of consumer and irda misbehaving no control on policybazaar and future generally insurance company

Regards
Aakash
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