[Resolved] Policy Bazaar — Car insurance not receiving any confirmation

Sanjaya007

from Bengaluru, Karnataka

Address:	560037
Website:	www.policybazaar.com

I booked the below policy on 8th September 2016. Money has been deducted from my card but the transaction shows unsuccessful. I spoke to the customer care executive who initiated the deal (PW01526 - Ratnesh Kumar) and his boss also to many other. It's almost 2 days and I have no clue whether the policy has been booked or not. Neither I received any email nor message from you. I called almost 8 times yesterday and all went in vain.
Order no[protected]

Is this how you guys are dealing with your customers? It really sucks. Definitely this would be my last business with you and will spread negative feedback about you.

Was this information helpful?

No (0)

Yes (0)

Nov 2, 2016

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Policy Bazaar Customer Care's response Dear Sanjaya,

We deeply regret for the inconvenience caused.

This is to inform you that we have forwarded your concern to our respective team, they will get back to you shortly.

Please feel free to write back to us at [protected]@policybazaar.com or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.

Regards,
Arun Sauda
Policybazaar.com