[Resolved] Policy Bazaar — complaint on policy bazaar telecalling executive | |||
I got a call from policy bazaar tele calling executive on dt -30th aug'17 on 3.51 pm & my mobile number is [protected]. He is discussing about term plan & i am not ready to take this plan at real time, because of some personal problem. But that executive scolded me & speak rudely that why i am wasting his time, if i am not take this policy. His talking style is very poor & use some unusual word to me. I think that was a poor & bad communication/guide from policy bazaar to his/her customer. It's very bad service. Was this information helpful? | |||
Nov 1, 2017 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Aug 30, 2017 Policy Bazaar Customer Care's response Dear Bibek, Greetings from PolicyBazaar.com! Thank you for alerting us with your concern. We would like to inform you that we have forwarded your concern to concerned department and they have started internal investigation. As soon as we will receive any update from them we will inform you the same. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Sep 06, 2017 Policy Bazaar Customer Care's response Dear Bibek, Greetings from PolicyBazaar.com! Please be informed that we are following regularly with the Concerned department regarding the misbehavior of the Sales Agent. As soon as we will receive any update from them. we will inform you the same. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Sep 18, 2017 Policy Bazaar Customer Care's response Dear Bibek, Greetings from PolicyBazaar.com! We are really sorry for the delay caused caused to you. We are following regularly with the Concerned department regarding the misbehavior of the Sales Agent. As soon as we will receive any update from them. we will inform you the same. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Sep 24, 2017 Policy Bazaar Customer Care's response Dear Bibek, Greetings from PolicyBazaar.com! We are really sorry for the delay caused caused to you. We are following regularly with the Concerned department regarding the misbehavior of the Sales Agent. As soon as we will receive any update from them. we will inform you the same. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma PolicyBazaar.com Verified Support Sep 27, 2017 Policy Bazaar Customer Care's response Dear Bibek, Greetings from PolicyBazaar.com! Please be informed that as per the update received from the concerned team, strong feedback has been given to the agent and he is been off calls & sent for training. Once again we sincerely apologize for the inconvenience caused and would like to turnaround your experience whenever the opportunity comes in future. In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Vikram PolicyBazaar.com | |||
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