Policy Bazaar — Free look cancellation

Address:

New Delhi

I had enrolled for a policy with Policy Bazaar and later changed my mind within free look period. I had informed about policy cancellation almost 24 hours prior to the policy issuance day by speaking to the assigned Relationship manager and she did not forward my request on time and due to which the policy got issued the other day. Later I just got a partial amount refunded and Rs. 2, 000 was deducted from that even though it was not due to my fault. I have spoken to various phone representatives a number of times and they just give a false acknowledgment and no action has been taken. I wanted to know the bifurcation of the amount deducted which was not provide to me as well. This is pathetic experience and I don't think they are reliable for enrolling to a policy which will be taken for life long. How can we trust them. I want my complete money refunded.