[Resolved]  Policy Bazaar — health insurance purchase for senior citizens

Address:122001
Website:www.policybazaar.com

This is regarding the subject policy proposal PROHLR[protected], where an 'additional' medical test (2D echo-cardiography) has been requested for my mother Mrs S_____ Paul. This test has been scheduled on Feb 17, 2018 at 11.00 am.

I have requested many times over phone and email, to let me know what exactly has been found abnormal or defective, that warranted the additional test. I have no answer till date. I once again request you all to let me know in detail the abnormalities found in Mrs Sarama Paul's medical tests done so far (including the ECG that was done in Jan 11, 2018), because of which the additional test need to be done. I would like to remention that Mrs Sarama Paul undergoes regular health check ups, and has never had any cardiac complains / medications so far.

What worries me most is the uncanny readiness of Mr Vijay (who has been one of the most disappointing person in this whole set of activities) to push this policy for cancellation, after one month of receiving the full premium payment for the proposal. It makes me wonder is, if pushing the policy for cancellation (after enjoying the payment in you account for full one month) is one of the standard business practices of Cigna TTK. Obviously such 'over-smart' practices are unethical, if not outright illegal.

While the policy proposal has been cancelled, the payment made on-line has not been reversed as yet, nearly two months since the full payment. Policy bazar and Cigna TTK are just delaying to earn interest and commission.
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Aug 9, 2021
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
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Dear Mr. Arun,
We regret the inconvenience caused. Kindly DM us your contact details. Our representatives will get back to you at the earliest.

Regards,
Team Cigna TTK

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