[Resolved] Policy Bazaar — Incorrect details of Insures on policy document making the policy useless

Deepa_P

from Bengaluru, Karnataka

Address:	560045
Website:	Insurance policy comparator

I bought a 2 wheeler policy - HDFC ergo, providing accurate details and because of their mistakes, they have entered incorrect details of the vehicle owner on the policy document making it useless for us and they are not ready to rectify it nor we are getting any callbacks from them. It's more than 3 months now. Never their toll free number gets connected nor emails are being responded. When buying policy required details where given to them.

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Apr 16, 2017

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2017

Policy Bazaar Customer Care's response Dear Deepa,

Apologies for the inconvenience caused.

We would like to request you to kindly share your registered contact details at [protected]@policybazaar.com as we are unable to retrieve any of your records with the shared contact details

Please feel free to write back to us in case of any further assistance or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.

Regards,
Garima Jain
Policy Bazaar.com