Policy Bazaar — insurance not done, amount deducted, not refund

Address:

462001

I have made a car insurance policy attempt on 02-jan-19, from policy bazar website, attempt non policy failed, the amount deducted from my account rs 3378/- not refunded, yet,
I have raised the issue on policy bazar costumer care but, they are not giving any resolution,

Have not got any refund yet, its already been 3 months now,

Reference id: 97925854.
Car : hyundai i10 magna
Reg no. Mp04-cf-1302.
Owner : minhaj arif
Registered mobile: +91 [protected].
Policy applied : national insurance
Policy type: third party cover
Amount: 3378/-
Attempt date :01-01-19, time : 01:40pm.

Payment done : rs 3378/- (Ref : 98035b4)
Amount deducted from bank account,
Status : policy purchase failed,,

Kindly lodge a compliant against policy bazar.com, and resolve the issue asap.

Complainer : minhaj arif.